Terms and Conditions

Agreement

By accessing and using this website ("Site") you agree to be bound by these Terms and Conditions.  The Site is owned and operated by Lets Meet At Pty Ltd (ACN 169 505 444) (ABN 45 169 505 444) ("LMA" "the Owner" us, we, our").  These terms and conditions may be amended from time to time at the Owner's discretion and without prior notice to you.   Users of the Site are encouraged to review these terms and conditions from time to time as your continued use of the Site will indicate your acceptance of them.   These Terms and Conditions, together with our Privacy Statement govern your use of the Site. These terms were last revised in December 2015.

General

The Owner reserves the right to make changes to the Site , their operation and application at any time without prior notice.  The Owner will take reasonable steps to ensure the ongoing effective operation and maintenance of the Site and take steps to repair technical issues that arise from within the Site within a reasonable time, insofar as the issues are of a global nature, and do not arise from individual use.

Price and Payment

The service is free to use, however we also offer a subscription service which allows Members access to additional benefits.  More information about our subscription service is outlined in the "Gourmet Membership" below.

Requirements of Use of this Site

Users must be aged over eighteen (18) years old.  By opening an Account with us, you represent and warrant that you are over eighteen years old.  Members are responsible for maintaining confidentiality of account, username and password information. We are not responsible for any unauthorised use or access to a Members profile.

By opening an account with us you agree to receive emails from time to time which will include administrative notices, newsletters and updates about our Services.  You can opt out of receiving this information at any time.

You must notify us in writing immediately if you become aware of any unauthorised use of your account.

License to You

The Site is provided to you through this license.  The Owner retains all ownership and proprietary rights in the Site and grants you a non-exclusive, non-transferable, limited right to use them.  This license commences upon your acceptance of the terms and conditions and continues until termination by the Owner or you.  You are authorised to use the Site for personal use only.  All rights not specifically granted under this Agreement are reserved by the Owner and, as applicable, its licensors. The Owner has the discretion to terminate your license immediately and without notice if you breach this license. This limited license excludes the right to: frame or utilise framing techniques; republish, redistribute, transmit, sell, license or download any content (except caching or as necessary to view the Site); make any use of the Site or content other than for personal use; modify, reverse engineer or create any derivative works based upon either the Site or its content; collect account information for the benefit of yourself or another party; use any meta tags or any other hidden text utilizing any and/or all Site content; use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure or server; )  attempt to, or introduce viruses or any other computer code, files or programs that may interrupt, destroy or limit the functionality of the Site; gain or attempt to gain unauthorised access to the Site including the network or user accounts; or download any image or content and pass it off as your own, or provide it to a third party or republish or distribute it.

Conditions of use

You agree to use the Site in accordance with these terms and conditions, in good faith and in a way so as to not bring disrepute or cause reputational or other damage to the Owner.  You agree to conduct yourself in good faith and respectfully towards others. 

Your content

You are responsible for all content uploaded through your profile.  When you upload content to the Site you represent and warrant that the content is true and correct, and that you are not breaching the intellectual property rights of another.   By submitting or otherwise publishing any material via the Site, you are representing that you are the owner of the material, or that you have the express consent of the owner of the material. 

You grant LMA a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, store, adapt, publish, translate and distribute any material that you publish on the Site.  You hereby waive all moral rights in your content to the maximum extent permitted by law; and you warrant and represent that all other moral rights in your content have been waived to the maximum extent permitted by law.

Prohibited content

You agree that you will not upload or provide content on the Site which:

Opening an Account

The Site is accessible through most browsers.  If you cannot access the Site we suggest that you update your browser. All new accounts are subject to approval.  Accounts are linked to a User's email address and only one account can be opened per email address.  Once you complete the sign up process your Bio/information (including images) will be referred for verification.  The verification process will take up to approximately 12 hours.

Sign up through Facebook

You may open an account by selecting 'Connect with Facebook'.  Your Bio will not be publicly linked to your Facebook Account.  Members will not be able to view your Facebook profile and we will not send any notifications to your Facebook account.  Opening your account through Facebook means that you will not require a password to access your account on an ongoing basis.  It also allows us to access data for the purposes of opening your account.  You may still be required to provide information manually, when it does not come across from Facebook.

Sign up directly

To open an account with us not using Facebook you will need to provide us with the information requested.  You will also need to create a secure password in order to access your account on an ongoing basis. 

Verify Your Information and Upload Photos

Once you have submitted your information you will receive an email requiring you to verify your account and upload your photos. You can upload a maximum of five images to your account.  You can connect to Facebook (even where you did not sign up this way) and import photographs from your Facebook account.  NB: If you upload a main bio photo, it must be of you (or left blank) - this photo will appear in the searches of other members.

Tell us about Yourself

To gain the benefit of your membership we encourage you to include information about yourself so that other members can get a taste of what you are about. These fields aren't mandatory but will form part of your public Bio, which is subject to the approval process.  If you do not answer a question, it will not be appear in your Bio.

Who do you want to connect with?

We will ask you a range of questions to identify key criteria of other Members that you would like to be matched with.  Your answers to these questions will be used to set your default connection criteria, and can be changed by you at any time.

Pending Verification

Once you have completed the sign up process your Bio will be sent for approval.  While your profile is pending approval you will have limited access to Search other profiles, update your Bio and "Yep" Members.  You will not be able to send Ice Breakers, make a connection or send messages and your Bio will not be public to other Members.  If you do "Yep" a Member during the account verification period, they will not be able to review your Bio until your profile has been approved.  You will receive an email notification when your account is approved or if it is not approved in which case we will give you some suggestions on how you can improve your Bio so that it will be approved.

Closing your Account

Closing your account will mean that your profile is no longer available through the site and you will lose any connections that you have made. If you decide to re-activate your membership, you can re-open your old account.

Editing your information

You may edit and update your Bio and Account information at any time.  You can make changes to your Bio through the "edit" functions.  Updated content will not be verified and the changes will be made immediately.  Photographs are subject to approval each time a new image is imported.  If you wish to update your date of birth and gender, this can only be done by contacting our Administrator through the Help page.

Location Settings

Your location will default to your home suburb.  When away from your home suburb, you can change your Current Suburb through the Refine Search Filter.  This will enable you to search for matches in the area surrounding your current location.  To re-set your location to your home address, simply select "I'm Home" through the "Refine Search" filter.

Communication with you

We will communicate with you through the email address that you have used to register for the Service.  You may be also opt in for SMS notifications.

Forgot your Password?

We will block an account where there have been three failed attempts to log in.  The account will be blocked for approximately four hours, after which time we suggest that you re-set your password. 

Connecting with others

You can search for members through the "Browse" link in your menu.  You will be provided with a list of members that match your selection criteria.  Members are shown regardless of whether they are online at that time or not. The members closest to your location are shown first, with priority being given to Gourmet members.  View more members at any time by selecting the "Keep Browsing" function. 

You can change your selection criteria at any time through the "Refine Search" filter.  If you alter your selection criteria, you can revert back to your default criteria by clicking on the "Reset" button.

Receiving Notifications

Members may receive three different types of notifications:

You will receive a bubble icon each time a new notification arrives. The notifications menu will show the five most recent unread notifications.  To review additional notifications you will need to access the Notifications List View. 

You will be notified of the bio photo of the sender, the type of communication you have received and when the communication was sent. 

Messages

You can send another Member a message only if you are connected.  Members receive notifications each time a message is received.  You will receive one notification per Member that has messaged you, not per each message you receive.  For example, if one member sends you three messages, you will receive one notification.

Ice Breakers

Ice Breakers are a way to initiate contact with another Member.  These are fun ways to show a member you are interested, and are not intended to be formal invitations.  There are three Ice Breakers to choose from:

In response to an Ice Breaker you can:

Interested? Say "Yep"

You can indicate your interest in another member by hovering over their profile and selecting "Yep".  Gourmet Members will receive a notification of a Yep and can choose how to respond.  General Members will not be notified of a Yep notification.  When two members have each selected "Yep" on the others profile, both members will receive a notification that a connection has been made and you will be free to message each other. 

You can 'undo' your Yep by selecting it again.  If a connection was made between you, the connection will be removed and the members will no longer be able to message each other.

Not for you?  "Nope" function

You can use the "Nope" function at any time by hovering over a member's profile.  The member will not be notified of a Nope.  When you use the Nope function you will not see the member in your "Let's Connect" list, however they will still be able to send you an Ice Breaker.  You can view the members that you have Noped from your Settings menu, by selecting the member's profile and choosing "Un-nope". 

Re-connecting

To re-connect with member, you should go to your Settings menu, and find the member in your list of members that you have "Noped" and choose "Un-nope". 

Gourmet Plans

You can upgrade your Membership at any time to benefit from additional features. Gourmet plans are available on a subscription basis, which will commence on the date that you subscribe and will renew automatically for the same subscription period unless cancelled by you. 

Additional benefits include:

Special plans may be offered from time to time.  You should review the terms of specials carefully, as the price may not be applicable upon renewal.

Take a break from Gourmet

Gourmet members can take a break, which will pause your membership and your gourmet subscription indefinitely.  To take a break you can select "Take a break" in your account settings.  During your break your profile will no longer be available to be viewed nor will it be included in search results.  While on a break, you will not be able to interact with other Members.  You will be able to resume at any time, which will re-active your account and your subscription membership will continue from that time. 

Cancelling a Gourmet Plan

You can cancel your Gourmet Plan at any time.  The Gourmet Membership Benefits will remain available to you for the period of your subscription, however your subscription will not be renewed.  At the date of renewal you will revert to a General Membership and you will no longer have access to the Gourmet perks.

Refund policy on Gourmet Plans

Refunds on Gourmet Plans are not offered.  In the case of a major site outage for longer than 24 hours, an extension of the your Gourmet Plan will be added to your account to cover the time lost. 

Using the Service Safely

If you are concerned that the behaviour of another User breaches these terms, please contact us through the HELP menu option.  We also recommend that you review our Scam Warning.

Reporting a Member

You can report a member to Admin at any time by clicking the ellipse button on a member's Bio and selecting 'Report' from the menu.

Blocking a Member

If you no longer wish to be contacted by a member you can block them from contacting you.  To block a member you must visit their Bio, click the ellipse button on their Bio and select "Block" from the menu.  If you are already connected, you can block a member through your Messages view, which will remove your connection.  You can un-block a member at any time through your "Settings" menu.  If you believe the Member is in breach of these terms, you should report them to Admin.

General

Members should exercise the usual caution and judgement as appropriate when interacting with Members that you meet through the Site.  We do not undertake checks or verify the accuracy of information provided by Members.  Specifically we do not undertake searches such as criminal history searches, sex offender registers, registered bankruptcies or verification of a Member's location.

You agree that your use of the Site is at your own risk.  Should you agree to communicate with or meet with a Member outside of the Site you do so at your own risk and accept the responsibility for your own safety precautions. Scam Warning

We accept no responsibility for any liability arising from or in connection to your use of the Site howsoever arising.

Intellectual Property Rights

LMA retains all ownership rights over all intellectual property (registered or unregistered) available on the Site, and the Site content including, but not limited to, audio-visual effects, themes, stories, dialog, settings, artwork, sounds effects, musical works, and moral rights.  LMA claims copyright over all content on the Site, including Blog postings, unless otherwise indicated.

Warranty Disclaimer and Limitation of Liability

We provide the warranties of a service provider under the Competition and Consumer Act 2010.  To the fullest extent permitted by law, the Owner, its officers, directors, employees and agents disclaim all warranties, express or implied in connection with your use of the Site.

We do not warrant or guarantee that the functional aspects of the Site will be uninterrupted or error free or that the Site, or that their content or the server are free of viruses or other harmful components.  We maintain current anti-virus software, however to the extent provided by law, we do not guarantee against third party interference nor do we guarantee that the Site or its content will be compatible with third party software or hardware.  We are not liable for any default due to an act of God, war, terrorism, strike, lock-out, industrial action, fire, flood, storm or other event beyond our reasonable control. 

We make no warranties or representations about the accuracy and completeness of the content contained on the Site and assume no liability for any errors, inaccuracies or omissions in the content on the Site. 

We allow paid advertising on our Site.  This allows us to provide a free service to you.  We do not verify the accuracy of products or services advertised, and we do not in any way guarantee or endorse third party's that advertise with us.

We take no responsibility and are not liable for any injury or damage arising from your use of the Site, including from unauthorised access by third parties. You specifically acknowledge that the Owner shall not be liable, to the extent permitted by law, for any content posted by a Member or for the conduct of a Member.

You agree to indemnify, the Owner, and its partners, licensors, affiliates, contractors, officers, employees and agents for any claim arising directly or indirectly from your acts and omissions in using the Site pursuant to the terms of this Agreement. You do not need to have suffered any loss for this indemnity to take effect. To the extent permitted by law our maximum liability is limited to the total amount paid to us by a Member in subscription or other fees.

Our Rights

We reserve the right to suspend or cancel an account if there is a breach of these terms.  We also reserve the right to review a Member's account at any time, for any reason.  If we believe that a criminal act has occurred we may also report the matter to the relevant law enforcement agency. 

We may also remove content if we are requested or advised to do so by a law enforcement agency, or are advised to do so to ensure compliance with the laws or an order of the Court.   Reporting a matter to us, does not guarantee that we will take action and if you are concerned about your safety or a criminal offence, you should direct your complaint to the local police.

Breaches of these terms and conditions

The Owner reserves the right to take any of the following action if we reasonably suspect that a breach of this agreement has occurred, we can:

  1. issue a formal warning;
  2. suspend or prohibit access to the Site;
  3. block computers using your IP address from accessing the Site;
  4. contact any or all your internet service providers and request that they block your access to the Site;
  5. take legal action against you, and
  6. suspend your account on our Site.

If we suspend or prohibit or block your access to our Site or a part of our Site, action taken by you to circumvent suspension or prohibition or blocking will be considered as a further breach of this agreement.

Jurisdiction and Severability

In the event that any clause or part of a clause contained herein is invalid, illegal, unlawful or otherwise incapable of enforcement, that clause shall be deemed to be severed from this Agreement but all other clauses shall remain in full force and effect.

Governing Law

This agreement is governed by the laws of Victoria, Australia.